TERMINATION & REFUND POLICY

SUPPLEMENTS AND PERSONAL CARE PRODUCTS

There is a 90-day money back Happiness Guarantee for supplements and personal care products. No questions asked. If you don’t like a supplement for any reason, simply return it to us and we’ll refund you 100% of your purchase price, minus shipping and handling. If you’ve purchased multiple bottles and are unsatisfied with your purchase, return the one opened bottled and all remaining unopened bottles for a refund. We cannot refund more than one opened bottle. We will refund your purchase once the items have been returned to us.

PRODUCT RETURNS

When returning a product for a refund, please use the following address:

Returns Department

C/O Hormone Bliss

213 West Monroe Suite P Lowell AR 72745

If you have questions, please email us at: [email protected]

LAB TESTING AND CONSULTATIONS

There is a 90-day money back Happiness Guarantee lab tests and consultations. If you have not used or are not going to use the lab testing or consultation you have purchased, please email or call us within 90 days of purchasing the program for a refund (minus shipping and handling). After 90 days, you will no longer be eligible for a refund. There are no refunds once your sample has shipped to the lab.

We are fully committed to supporting you on your journey to better health and wellness, and we ask for the same commitment from you. This is a monthly membership program designed to create long-lasting changes, and we encourage you to trust the process. For those who choose to pay in full, the discounted rate reflects this mutual commitment. However, we understand that life happens, and we have a fair policy in place to account for unexpected situations.

Cancellation Policy for Month to Month Program

If you choose the monthly installment option: No refunds are available but you may cancel your program at anytime with 30 days written notice.

Refund Policy for Annual Payments

If you choose to pay in full for a year to take advantage of a discounted rate:

Our refund and cancellation policy for “Paid in Full” is as follows: Refunds due to medical necessity are allowed within the first 6 months, subject to a $250 administrative fee. After 6 months, refunds for medical necessity will no longer incur any penalties.

Refunds are not available unless written documentation is provided for a qualifying health-related extenuating circumstance (see below).Requests must include a letter or report from the patient’s licensed healthcare provider explaining why hormone therapy is contraindicated or no longer appropriate. Email all documentation and your request to

[email protected] for review. Each request will be evaluated on a case-by-case basis to ensure fairness and compliance with the program's terms.

Hormone Bliss Refund Policy

Qualifying Health-Related Extenuating Circumstances

Refund requests after the initial 30-day period will only be considered for the following documented health-related reasons where hormone therapy may be contraindicated or inappropriate:

Severe allergic reaction to program ingredients (hormone creams or supplements).New diagnosis of hormone-sensitive cancer (e.g., breast, ovarian, or endometrial cancer).Severe liver or kidney dysfunction (e.g., advanced liver disease or renal failure).Development of a serious blood clotting disorder (e.g., DVT, pulmonary embolism, thrombophilia).Persistently uncontrolled high blood pressure despite medical treatment. New pregnancy requiring the cessation of hormone therapy.Significant mental health crisis (e.g., untreated bipolar disorder, schizophrenia, or suicidal ideation).Diagnosis of adrenal insufficiency or thyroid storm making hormone therapy unsafe.Severe and persistent side effects directly related to hormone therapy, documented by a healthcare provider.Life-threatening emergency or terminal illness (e.g., advanced cancer or organ failure).

Commitment to Your Success

This program is designed to be a transformative experience, and we are committed to working with you through any challenges you may face. If adjustments are needed, we will do everything we can to ensure the program is tailored to your needs, so you achieve the best possible results. In return, we ask for your commitment to the process and your trust in the program. We are here to guide and support you every step of the way!

Please contact us with any questions—we are excited to help you on your journey to wellness!