Termination & Refund Policy.

At Hormone Bliss, our commitment is to provide powerful, personalized hormone support and a world-class membership experience. In return, we ask for clarity, consistency, and mutual responsibility. This policy outlines how cancellations, terminations, and refunds are handled for all Hormone Bliss memberships and programs.

Please refer to your signed agreement for more specific details regarding your individual plan and terms.

Allow up to 3 business days for cancellations to process.

Cancellation Policy

• You may cancel your Hormone Bliss membership at any time by providing at least thirty (30) days' prior written notice. Upon submission of your cancellation request, a seventy-five dollar ($75) administrative fee will be automatically charged to the payment method on file.
• To cancel your membership, please submit a cancellation request through the Member Portal. A 30-day cancellation notice is required.
• Monthly Payment Option: Billing for the monthly program continues for 30 days after notice is given.

Termination and Refund

You agree that we may discontinue services to you upon written notification for any reason. If we discontinue services, we will refund any payments already made for services or products not yet rendered, or unused time-in-program evaluated at your total program cost divided by months unused.

Allow up to 3 business days for cancellations to process.

Cancellation Policy

• You may cancel your Hormone Bliss membership at any time by providing at least thirty (30) days' prior written notice. Upon submission of your cancellation request, a two hundred and fifty dollar ($250) administrative fee will be automatically charged to the payment method on file.
• To cancel your membership, please submit a cancellation request through the Member Portal. A 30-day cancellation notice is required.
• If a refund is approved, previously used months will be recalculated at the standard monthly rate of $199 per month rather than the discounted rate of $149 per month.

Termination and Refund

You agree that we may discontinue services to you upon written notification for any reason. If we discontinue services, we will refund any payments already made for services or products not yet rendered, or unused time-in-program evaluated at your total program cost divided by months unused.

Initiating a payment dispute or chargeback through your bank or card issuer instead of contacting Hormone Bliss directly results in a $25 administrative processing fee. This fee reflects third-party processing charges, documentation preparation, and investigation time associated with responding to formal disputes.

If you have any questions or concerns about a charge, please contact our office directly before disputing the transaction with your bank. Bank disputes trigger a formal investigation process that affects both parties and often requires you to cancel your card and disrupt automatic payments during the review.

Because all members sign a binding agreement at enrollment, most disputes are not eligible for reversal and ultimately resolve in accordance with the signed contract. We are committed to resolving concerns promptly and professionally.

Once shipped, all hormone products, supplements, test kits, and creams are final sale.

Allergies and ingredient sensitivities must be disclosed during onboarding.

Hormone Bliss may discontinue services at any time with written notice.

If Hormone Bliss terminates your membership, you will receive a prorated refund for any unused portion of your program, calculated as:

Total program cost ÷ months unused

Hormone Bliss is self-pay only. We do not bill insurance, HMOs, or Medicare.

FSA/HSA reimbursement eligibility depends on your personal plan.

Hormone Bliss coaches and staff:

• Do not practice medicine.
• Do not diagnose, treat, or manage medical conditions.
• Do not prescribe, adjust, or discontinue medications.
• Provide education and support only.

Medical decisions must always be made with your physician. For emergencies, call 911.

By participating, you acknowledge:

• You assume all risks associated with hormone therapy and supplements.
• You have reviewed the FAQ and understand the risks and benefits.
• You release Hormone Bliss, its owners, and its team from liability except in cases of gross negligence.

Risks may include allergic reactions, side effects, clotting disorders, cancer risks, and other medical complications.

To the fullest extent allowed by law:

• Hormone Bliss is not liable for indirect, incidental, or consequential damages.
• Any claim must be filed within 1 year.
• Maximum recovery is the amount paid for services or $500, whichever is greater.

Claims may be made only against the company — not individuals.

This policy is governed by the laws of the State of Arkansas.